FAQ Website

Question 1

What is Riddle and how does it work?

Accepted Answer

Riddle is a no-code quizmaker platform for creating interactive content like quizzes, polls, and surveys. It allows you to collect leads, analyze responses, and embed content on your site easily.

Question 2

What types of interactive content can I create with Riddle?

Accepted Answer

You can create quizzes, personality tests, polls, surveys, forms, and more using Riddle’s easy drag-and-drop builder.

Question 3

Do I need any technical skills to use Riddle?

Accepted Answer

No coding is required. Riddle is designed for marketers, educators, and publishers who want to create content without developers.

Question 4

Can I use Riddle to collect leads and user data?

Accepted Answer

Yes. Riddle includes lead generation forms and integrations with many CRMs to help you capture and manage data effectively.

Question 5

Is Riddle GDPR-compliant and safe for data collection?

Accepted Answer

Absolutely. Riddle is fully GDPR-compliant and stores all data securely on EU-based servers.

Question 6

Can I embed Riddle quizzes and surveys on my website or app?

Accepted Answer

Yes. You can easily embed Riddle content on any site and in your app using an iframe or JavaScript embed code.

Question 7

Does Riddle offer an API for developers?

Accepted Answer

Yes. The Riddle API allows developers to programmatically create, update, and manage content, as well as retrieve analytics and lead data.

Question 8

Can I integrate Riddle with my CRM or marketing tools?

Accepted Answer

Yes. Riddle offers direct integrations with tools like Mailchimp, aWeber, Google Sheets, ActiveCampaign, Brevo, Zapier, and more, plus webhook support for custom setups.

Question 9

Is there a free trial or demo version of Riddle?

Accepted Answer

Yes. Riddle offers a fully functional, free trial so you can explore all the platform's features before committing.

Question 10

What support options are available if I need help?

Accepted Answer

Riddle provides personal customer support via chat or email from real team members, not outsourced call centers or AI bots. Help is just an email away

Question 11

Can I collaborate with teammates on Riddle projects?

Accepted Answer

Yes. Riddle supports team workspaces so you can collaborate, assign roles, and manage content together.

Question 12

Is there a limit to how much content I can create?

Accepted Answer

No artificial limits exist. You can create unlimited content in all Riddle plans.

Question 13

Can I use Riddle content on mobile devices?

Accepted Answer

Yes. All Riddle content is fully responsive and mobile-optimized by default.

Question 14

How do I track responses and analytics?

Accepted Answer

Riddle includes built-in analytics to monitor engagement, completions, and lead data, with export options for deeper analysis. You can also use our Looker Studio connector to analyze stats in Looker Studio (formerly Google Data Studio).

Question 15

Does Riddle offer white-label or branding options?

Accepted Answer

Yes. You can remove all Riddle branding and fully customize the look of your content to match your brand.

Question 16

Can I customize the look and feel of my quizzes?

Accepted Answer

Absolutely. Riddle provides full design control, including colors, fonts, layout, and custom CSS.

Question 17

Are there templates available to get started quickly?

Accepted Answer

Yes. Riddle offers a library of pre-built templates for various use cases, making it fast to launch new content.

Question 18

What kind of companies use Riddle?

Accepted Answer

Riddle is trusted by brands, publishers, educators, NGOs, sports teams, sports leagues, and marketers around the world for lead generation, engagement, and learning.

Question 19

Can I set up custom scoring or branching logic?

Accepted Answer

Yes. Riddle quizmaker supports advanced logic, scoring, result-based outcomes, and personalized experiences.

Question 20

How secure is the data collected with Riddle?

Accepted Answer

Riddle uses state-of-the-art encryption, secure EU-based hosting, and strict privacy practices to protect user data. Riddle is also ISO 27001 certified.

Question 21

How does Riddle differ from other quizmakers?

Accepted Answer

Unlike many platforms, Riddle combines deep customization, real-time data collection, full GDPR compliance, and exceptional personal support into one professional tool. The unlimited plans for content creation, quiz completions, and lead generation also sets Riddle apart from all other quizmakers.

Question 22

Can I monetize content?

Accepted Answer

Yes. You can monetize your content by embedding ads, connecting your ad server, promoting affiliate links, or gating access via lead forms or external tools. You retain 100% of the ad revenue and 100% control over all ads.

Question 23

Can I customize my content?

Accepted Answer

Riddle allows full customization of layout, colors, images, fonts, and logic to match your goals and branding.

Question 24

Why should I use Riddle and not something else?

Accepted Answer

Riddle offers unmatched flexibility, personal support, GDPR compliance, and team collaboration features, making it the preferred choice for professionals. Riddle's unlimited plans make it easy to budget for Riddle. There will never be surprise costs for successful quizzes that generate hundreds of thousands of leads.

Question 25

Is Riddle accessible?

Accepted Answer

Yes. Riddle is WCAG 2.1 compliant and built with accessibility in mind and works with screen readers, keyboard navigation, and other assistive technologies.

Question 26

What are some use cases for using Riddle?

Accepted Answer

Common use cases include lead generation, product recommendation quizzes, sports score prediction competitions, raffles, educational assessments, employee engagement surveys, live fan engagement, and interactive storytelling.